JUNE 8TH, 2020 RE-OPENING PPE / ICP PROCEDURES
Your health and safety is of utmost importance to us. We are dedicated to providing all our clients and staff with a save environment in which to offer our health services.
The Bedford Orthopedic Health Centre (BOHC) is pleased to announce that we are re-opening on June 8, 2020 as per the guidance of Dr. R.Strang’s (Nova Scotia’s Chief Medical Health Officer, CMHO) announcement.
Please rest assured that we are implementing the CMHO recommendations with regards to use of Infection Control Procedures (ICP) and use of Personal Protective Equipment (PPE) whenever possible at the clinic.
Please be advised that our rates have increased as a result of losses due to Covid-19
A “New Normal” requires new ways of operating at BOHC.
As such we are providing you with the new clinic protocols as they pertain to your attendance for therapy at the Bedford Orthopedic Health Centre.
Infection Control Procedures are for the benefit of Clients, Administrative Staff and Therapists.
Four levels of protocol protection have been implemented at the Bedford Orthopedic Health Centre.
Use of Infection Control procedures/sanitizing/barriers
Use PPE as per standard precautions
Physical distancing where possible
Proper and frequent hand washing
As a Client you will receive an email two days prior to your appointment asking you to refrain from attending your scheduled appointment if:
You otherwise feel sick or,
You can answer “yes” to any of the four triage questions:
1) Have been out of province in the last 14 days?
2) Do you have any of the following symptoms: Fever (i.e. chills, sweats), cough or worsening of a previous cough, Sore throat, Headache, Shortness of breath, Muscle aches, sneezing – nasal congestion/runny nose (other than seasonal allergies), hoarse voice, diarrhea, unusual fatigue, loss of sense of smell or taste, red, purple or blueish lesions, on the feet, toes or fingers without clear cause?
3) Have tested positive for Covid-19 in the last month or be waiting for the results of a test?
4) Have been in contact with a confirmed or probable case of Covid-19 within the last 14 days?
If quarantine has been required, it must have been completed.
If you answer yes to one or more of these symptoms, please call 811 for further assessment by a nurse.
New Clinic Procedures: We need to be efficient and monitor clinic flow to maintain adequate density of people in the clinic. We are asking that you arrive five minutes before your scheduled appointment as you must be triaged/screened at the time of your appointment.
Should you arrive late please wait in your vehicle and call reception (902) 835-1932. We will advise as to when it is appropriate to enter. If you arrive too late then you risk not being seen by the therapist as they must consider time for infection control within their appointment time for the next client.
If possible all new intake forms (available on our website Bedfordhealthcentre.com) should be printed off at home and signed prior to your session.
Clients should not bring bags or extra garments to the session.
Clients should refrain from bringing non-essential family members, companions, caregivers inside the clinic. Any companions, care givers, parents will also be triaged.
At Appointment Time:
The front door to stairs will be propped open, the door to office will be propped open, and the door at the elevator entrance will be propped open to avoid contact with door handles.
Clients are required to sanitize with 65% Ethyl Alcohol spray provided. Please sanitize for 30-60seconds, let hands air dry.
Clients are asked to don/wear (will be supplied if necessary) a mask for the duration of their visit to clinic. Homemade masks that are moist will be replaced by a hospital grade mask by the clinic staff if necessary.
As you enter the clinic your name will be registered, and you will be triaged/screened again by staff based on recommended screening questions by Nova Scotia Health Authority mentioned above.
Next the staff will take your temperature using a touchless thermometer.
You will be shown to a waiting area with appropriate physical spacing and infection control. Your Therapist will be wearing a mask and will greet you when they are available to begin the session.
If a Therapist encounters a client who has gone through the screening process and enters a treatment room, yet still exhibits signs and symptoms consistent with COVID-19, the Therapist must:
Establish and maintain a safe physical distance of two metres.
- Complete hand hygiene.
- Have the client complete hand hygiene.
- Provide a new mask for the client to don.
- Segregate the client from others in the clinic.
- Explain the concern that they are symptomatic, discontinue treatment and reschedule the appointment.
- Advise the client they should self-isolate and call 811.
- Clean and disinfect the practice area immediately.
- Therapists must not attempt a differential diagnosis of clients who present with signs and symptoms of COVID-19 but use sound clinical reasoning and professional judgement. When necessary call 811 to receive guidance.
After the treatment session:
You will get dressed; the therapist then sanitizes the treatment room after you have departed. As a precaution we recommend that you sanitize your hands before leaving the office.
We advise you to go directly home and that when you do get home please remove your clothing at the entrance and wash your clothes.
It is recommended to immediately shower before coming in contact with members of your family.